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vicky

Cash Alternatives in Fundraising
FundraisingGoalsInsightsReflection

August News – Cash Alternatives

Cash Alternatives Have you noticed that more businesses are not accepting cash - folding money, coins? Have you also noticed how impatient you are when someone is paying for their groceries with a check that they have to fill out and sign? Heaven forbid that a transaction takes more than…
vicky
August 15, 2023
Customer Service in Fundraising
FundraisingGoalsInsightsReflection

July News – CX and Donors

CX by Design My recent customer experiences have gone from one extreme to the other. Great customer experiences: I took my car to my local dealership for the annual inspection. I had an appointment, the attendant greeted me by name, the waiting area was clean, coffee was fresh, and there…
vicky
July 12, 2023
Ambition or Not?
FundraisingGoalsInsightsReflection

May News – Ambition or Not?

Ambition or Not? Recently, I was visiting with a friend. We were talking and she asked me how my consulting business was doing. I started telling her about my plans to start a podcast and about the barter agreement with a marketing firm. I also told her about how I’ve…
vicky
May 16, 2023
Strategic Planning
FundraisingGoalsStrategic Planning

March News – Strategic Planning

Strategic Planning What is it about the phrase “strategic planning” that makes eyes glaze over? We all know that “Plan” is my middle name. I get excited about making a plan. Maybe because I wander around, pick up this and that, and don’t finish anything all day if I don’t…
vicky
March 9, 2023
Active listening is a communication skill , something to learn and develop. Active listening helps us understand the meaning and intent behind the words.
CommunicationsDonor RelationsFundraising

February News – Focus!

Focus! “Focus, Mr. Whitfield, focus” is a line in a play written by David Marquis (yes, we’re related.) That line pops in my head when I need to pay attention to who or what is in front of me. Now that we’re out and about more, going to events, meeting…
vicky
February 8, 2023
Newsletters

October News – Ethics Awareness Month

Ethics Awareness Month October is AFP Ethics Awareness Month and Mike Geiger, President of AFP Global, wants us to “Live Ethics Out Loud!” I’m not quite sure what that means, but there’s lots of information available on the website, https://afpglobal.org/ethicsmonth. AFP Code of Ethical Standards Donor Bill of Rights Toolkit…
vicky
November 2, 2022

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